Smart 911 Information

Did You Know? Over 70% of calls made to 9-1-1 come from mobile phones.

• When you dial 9-1-1 from a mobile phone, the 9-1-1 call takers have very little information to help you – only your phone number and a very general sense of your location.
• This does not bode well in an emergency when seconds count, particularly if you or your loved ones have medical conditions, or if there is a fire.
• With Smart911, both 9-1-1 call takers and first responders know exactly what you want them to know in any kind of emergency.
• You can add key information about members of your household that would help anyone you care for in the event of an emergency, whether the call is from the home or any mobile phone.

  • People: Names, physical descriptions, and photos will help responders act quickly if a child goes missing, or help identify individuals in an emergency.

  • Phones: Did you know that mobile phones don’t provide an address for the caller? By adding all phones for your household, 9-1-1 will have a better idea where you are when you need help.

  • Animals: Keep all members of your household safe by including pets, livestock, or service animals that responders need to be aware of.

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